CruiseOne Terms and Conditions
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A Non-Refundable deposit:
To secure your stateroom a $100 per person deposit is required.
Your 2nd payment of $200 per person is due by 1/13/2017. (after this date $250 of the deposit is non-refundable)
Final Payment:Balance is due on or before 5 pm EST on August 4, 2017. By paying your deposit, you agree to apply the staterooms remaining balance to the credit card on file to be charged the week of August 4, 2017. If you wish to pay with another credit card, CruiseOne must be notified prior to August 4, 2017. Payment Terms supersede those made by the Norwegian Cruise Contract. Please note the payment provisions of these Terms and Conditions apply to the Cruise, regardless of any representations made by NORWEGIAN CRUISE LINE or its affiliated entities, whether in the Norwegian Cruise Contract terms or elsewhere. All rights granted to passengers in the Norwegian Cruise Contract relating to the payment or refund of cruise fare and to cancellations by passengers shall not be operative. The “main guest” is defined as the guest who makes payment on/for the reservation. Any changes made to the reservation must be approved by the “main guest.” This includes, but is not limited to, name changes and transfer of reservations, dining requests, and cabin location requests.
A cancellation of $250 per person will apply to all bookings prior to August 4, 2017. Should you cancel for any reason, a 100% per person cancellation fee will apply after August 5, 2017.
Please note the cancellation provisions of these Terms and Conditions apply to the Cruise, regardless of any representations made by NORWEGIAN CRUISE LINE, whether in its ticket contract terms or elsewhere. All rights granted to passengers in the NORWEGIAN Cruise contract relating to the payment or refund of cruise fare and to cancellations by passengers shall not be operative.
All no shows will be assessed a 100% cancellation fee.
Once a payment is taken from an individual, any name changes or substitutions that are permitted by the cruise line in that cabin will be assessed a $50.00 name change fee. All changes must be communicated and handled directly in writing
You must arrive at the Port in Miami, with your luggage and all required travel documents, no later than 3 hours prior to the ship departure time on Sunday, December 3, 2017.
Required Travel Documents:
Foreign nationals should contact their respective governments to obtain further details. For more information or to get a passport application, visit www.travel.state.gov.
All guests must present the required documentation at embarkation. Guests without the required documentation will be denied boarding and no refund will be issued. Please understand that Norwegian will strictly enforce this requirement to be in compliance with this important U.S. Government mandate.
For more information, or to get a passport application, visit www.travel.state.gov.
Guest names on travel documents (passport, Alien Resident Card, birth certificate, etc.) must be identical to those on the cruise and airline tickets. Otherwise, proof of name change (e.g., a marriage license) OR a valid driver's license (or government-issued photo ID) must be presented.
On occasion non-U.S. citizens and U.S. Resident Aliens may be asked to surrender their passport and/or Alien Resident Card at time of embarkation. These documents will be returned upon completion of the Immigration inspection at the time of debarkation.
U.S. State Department regulations require all guests traveling from visa-waiver countries be in possession of a machine-readable passport that includes a biometric identifier- i.e., embedded digital photograph. Otherwise, guests will be required to obtain a U.S. Multiple Re-entry Visa. Guests without proper identification may be refused boarding or entry into the United States.
Family Legal Documents:
Adults who are not the parent or Legal Guardian of any minor child traveling with them are required to present the child's valid passport and visa (if required) or the child's birth certificate (original or certified copy) and an original notarized letter signed by at least one of the child's parents. The notarized letter from the child's parent must authorize the traveling adult to take the child on the specific cruise and must authorize the traveling adult to supervise the child and permit any medical treatment that must be administered to the child. If a non-parent adult is a Legal Guardian, the adult must present a certified certificate of Guardianship with respect to the child.
Inoculation / Health:
All guests must ensure that they are medically and physically fit for travel. The Centers for Disease Control (CDC) and the World Health Organization (WHO) provide guidelines as to which vaccinations are required in each country. In many cases inoculations are recommended but in some circumstances they are required. We recommend that you check with your health care professional or a Travel Medicine Specialist certified by the WHO for guidance. Other informational resources can be accessed at the Center for Disease Control and Prevention's Traveler's Health website or toll free at 1-877-FYI-TRIP, and the World Health Organization website.
Passengers With Special Needs:
By booking the Cruise, you warrant that you, and those traveling with you, are physically fit to travel at the time of embarkation. Boarding will be denied to any person who will enter her 24th of pregnancy by the time of the Cruise or during the cruise and to infants under six months old. You must notify CruiseOne at the time of booking of any disability or other medical or physical condition that may require special assistance during the Cruise. Your failure to do so will release the Released Parties from any liability for loss, damages or other compensation arising from or related in any way to such disability or condition. CruiseOne and NORWEGIAN CRUISE LINE reserve the right to require that any passenger who is not self-sufficient travel with a companion who shall take responsibility for any assistance needed during the Cruise and in case of emergency.
Shore Excursions & Cruise Amenities:
You acknowledge that all shore excursions and tours, however conducted; airline flights and ground transportation; and any ship physician, nurse and on board concessions (including, without limitation, gift shops, spa, beauty salon, fitness center, golf and art programs, and video/snorkel concession) are operated by independent contractors. CruiseOne neither supervises nor controls their actions, nor makes any representation, whether express or implied, as to their suitability. These services are provided only as a convenience for you, and you are free to use or not use them. You agree that each of the Released Parties assumes no responsibility, does not guarantee performance and in no event shall be liable for any negligent or intentional acts or omissions, loss, damage, injury or delay to you and/or your property in connection with these services. You use them at your own risk.
Transportation on the Cruise may be denied to any person who, in CruiseOne or NORWEGIAN CRUISE LINE sole discretion:
(1) is or becomes in such a condition as to be unfit to travel; (2) is dangerous or obnoxious to others; or (3) is inadmissible under the laws of any country of debarkation. In addition, CruiseOne or NORWEGIAN CRUISE LINE reserve the right to refuse passage, disembark or confine to a stateroom any person whose physical or mental condition or behavior they consider, in their sole discretion, to constitute a risk to the person's own well-being or that of any other person. The Released Parties shall have no liability to any such person or any third party arising out of any such decision. Any costs resulting from CruiseOne and/or NORWEGIAN CRUISE LINE decision, including, without limitation, costs of lodging and transportation, shall be the responsibility solely of the person.
You assume all risks associated with travel and transportation on the Cruise. While at sea or in port, the availability of medical care may be limited and/or delayed. You acknowledge that all or part of the Cruise may be in areas where medical care and/or evacuation may not be available.
Ports of Call:
You assume sole responsibility for your own safety in any port of call. CruiseOne and the other Released Parties do not guarantee your safety at any time. You may find information about the scheduled ports of call through the U.S. Department of State, Centers for Disease Control and Prevention and other governmental and tourist organizations. CruiseOne and the other Released Parties assume no responsibility for gathering and/or disseminating any such information.
Limitation of Liability:
By booking the Cruise, you (the passenger) agree to release and hold harmless the Released Parties, from and against any claim or cause of action arising out of or in connection with your travel on and participation in the Cruise, including, but not limited to: (1) injury, death or delay of passengers, or loss, damage or delay of or to passengers' baggage or other property, which may be caused, directly or indirectly, in whole or in part, from participation in the Cruise, including, without limitation, passenger's use of or participation in any shore excursion, on board concession or athletic or recreational activity; (2) emotional distress, mental suffering or anguish or psychological injury of any kind under any circumstances (except when such damages were caused by the Released Parties' negligence and resulted from the same passenger's sustaining actual physical injury, or having been at risk of actual physical injury, or when such damages are held to have been intentionally inflicted by the Released Parties); (3) any change in scheduled Cruise events and/or celebrity appearances; or (4) NORWEGIAN CRUISE LINE exercise of its contractual rights (see below). You further agree that the Released Parties shall not be held vicariously liable for the intentional or negligent acts of any persons not employed
by any of the Released Parties, nor for any intentional or negligent acts of any of the Released Parties' employees committed while
off duty or outside the course and scope of their employment.
In the event that a court of competent jurisdiction holds any of the foregoing to be unenforceable, then the Released Parties' liability shall be limited to the maximum extent permitted by law. In addition, in such case:
THE EXCLUSIONS OR LIMITATIONS OF LIABILITY OF THE RELEASED PARTIES SET FORTH IN THE PROVISIONS OF THIS CONTRACT SHALL ALSO APPLY TO AND BE FOR THE BENEFIT OF AGENTS, INDEPENDENT CONTRACTORS, CONCESSIONAIRES AND SUPPLIERS OF THE RELEASED PARTIES, TOGETHER WITH THE EMPLOYEES AND SERVANTS OF EACH OF THE FOREGOING. WITHOUT LIMITING THE PRECEDING SENTENCE, IN NO EVENT WILL THE RELEASED PARTIES OR NORWEGIAN CRUISE LINES BE LIABLE TO PASSENGER FOR ANY CONSEQUENTIAL, INCIDENTAL, EXEMPLARY OR PUNITIVE DAMAGES.
Decisions of NORWEGIAN CRUISE LINE:
You will receive NORWEGIAN CRUISE LINE Cruise E-Ticket Contract. The NORWEGIAN CRUISE LINE Terms constitute your agreement with NORWEGIAN CRUISE LINE. The NORWEGIAN CRUISE LINE Terms provide that NORWEGIAN CRUISE LINE may exercise its rights in a variety of matters, including, without limitation:
Its right to alter the ship's course, ports of call, itinerary, activity and shore excursions, for any reason, to ensure the comfort and safety of the passengers and crew;
Its decision to comply with any order, recommendation or direction given by any government or other person or CruiseOne; and
Its decision to deny boarding to, confine to a stateroom or disembark any Cruise passenger. The Released Parties (as defined above) shall not be liable to you or any third party for any claim or cause of action arising, directly or indirectly, in whole or in part, out of NORWEGIAN CRUISE LINE exercise of any of its rights as provided in the NORWEGIAN CRUISE LINE Terms. Without limiting the foregoing, the Released Parties shall not be liable to any Cruise passenger for a full or partial refund of any Cruise fare, or for any lodging or transportation expenses, as a result of NORWEGIAN CRUISE LINE exercise of its contractual rights.
Except where prohibited by law, you (the passenger) expressly agree that: (1) any and all disputes, claims and causes of action arising out of or connected with the Cruise shall be resolved individually, without resort to any form of class action, and exclusively by the appropriate court located in Miami, Florida, U.S.A. to the exclusion of the courts of any other state, territory or country;
(2) you waive any venue or other objection that you may have to any such action or proceeding being brought in any court located in Miami, Florida; (3) any and all claims, judgments and awards shall be limited to actual out-of-pocket costs incurred, including costs associated with the Cruise, but in no event attorneys' fees; and (4) you waive the right to claim any damages whatsoever, including, but not limited to, punitive, consequential, direct or indirect damages. All issues and questions concerning the construction, validity, interpretation and enforceability of these Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Florida, without giving effect to any choice of law or conflict of law rules (whether of the State of Florida or any other jurisdiction), which would cause the application of the laws of any jurisdiction other than the State of Florida.
NORWEGIAN CRUISE LINE reserves the right to substitute the Cruise vessel. Any consequences arising out of NORWEGIAN CRUISE LINE exercise of this right shall be governed by the agreement between NORWEGIAN CRUISE LINE and CruiseOne, and not by NORWEGIAN CRUISE LINE agreement with you, the passenger. Furthermore, in the event of any conflict between the NORWEGIAN CRUISE LINE Terms and these Terms and Conditions, these Terms and Conditions will prevail. In addition, NORWEGIAN CRUISE LINE and/or CruiseOne may reassign cabins as determined necessary or desirable by the Vessel's Safety Department or CruiseOne, in their sole discretion.
The information contained on this page and in other pages and material relating to the Cruise, including any information regarding celebrity participation and programmed events, is subject to change at any time and without notice. The details shown are for informational purposes only. The Released Parties are not responsible for any errors, changes and/or omissions resulting in pricing, inventory or content discrepancies.
CruiseOne has the exclusive right to include photographic, video and other visual portrayals of Passenger in any pictorial medium of any nature whatsoever for the purpose of trade, advertising, sales, publicity or otherwise, without compensation to Passenger. All rights, title and interest therein (including all worldwide copyrights therein) shall be CruiseOne's sole property, free from any claims by Passenger or any person deriving any rights or interest from Passenger and Passenger hereby expressly releases the Released Parties from and waives any rights to any claims in connection therewith.
Passenger shall at all times remain liable to CruiseOne for the price of passage.
In addition to the restrictions and exemptions from liability provided in these Terms and Conditions, the Released Parties shall have the full benefit of any applicable laws providing for limitation and exoneration from liability, and nothing in contained herein is intended to operate to limit or deprive the Released Parties of any such statutory limitation of or exoneration from liability. Without limiting the foregoing, the Released Parties claim benefit of all restrictions, exemptions and limitations of the "Convention Relating to the Carriage of Passengers and Their Luggage by Sea" of 1974 as well as the Protocol to the "Convention Relating to the Carriage of Passengers and Their Luggage by Sea" of 1976 ("Athens Convention"), which limits the liability of the Released Parties for the death of or personal injury to a passenger to no more than the applicable amount of Special Drawing Rights as defined therein, and all other limits on damage or loss to personal property.
These Terms and Conditions and the terms accepted during the cruise reservation process contain the entire agreement between CruiseOne and Passenger and supersedes any other agreements, written or oral, relating to the subject matter herein. Any waiver of any provision must be made in writing and signed by an authorized representative of CruiseOne. If any portion of shall be determined to be invalid, then said portion shall be deemed severed from the Contract in such jurisdiction only and all remaining portions shall remain in full force and effect.
Passenger, or if a minor, his parent or guardian, shall be liable to the Released Parties for any fines or penalties imposed on the Released Parties Vessel or the Transport or Carrier by any authorities for his or her failure to observe or comply with local governmental laws or regulations, including requirements relating to immigration, customs or excise.
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Phone: (704) 380-3464 (Rhonda Pitts)
Phone: (864) 525-3249 (Debbi McLees)